Searching for advanced search
Advancing Advanced Search - Boxes and Arrows: The design behind the design Stephen Turbek offers a good summary of some of the problems with various design approaches. I would recommend this summary to anyone wrestling with the problems of precedence retrieval in the legal environment.
Of primary note is the fact that today's advanced search functionality is the realm of the fanatics - the obsessive and research librarians. I would concur that these are the constituents that drive our searching designs, and often paint the technology into the corner rather than hitting the sweet spot of wide usership.
What is 'Knowledge Management'?
When asked what I do for a living, I tell people my title is Director of Knowledge Management. Often the response is something like the scene in Mel Books' History of the World Part 1 where Mel tells the vnemployement office that he is an unemployed stand up philosopher... Ohh a bullshit artist! she replies with recognition.
It's not that bad, and people do start to catch on when I discuss some of the concrete things I do to help capture information and make it available for use. But I think the label 'Knowledge Management' has been severely damaged by overselling. CRM, Document Management, Search, XML all are very worthy classes of software - but the reality of implementing and realizing true value are difficult.
I'll be looking back on some earlier posts in the next few weeks/months and see what insight can be gained....
From
Worlds Best Movie Quotes"occupation?"
"gladiator."
"did you kill last week?"
"no."
"did you try to kill last week?"
"yes."
"now listen, this is your last week of unemployment insurance. either you kill someone next week, or we're gonna have to change your status."
"occupation?"
"stand-up philosopher."
"what?"
"stand-up philosopher! i coalesce the vapors of the human experience and change it into a viable form."
"oh... a bullshit artist! did you bullshit last week?"...
-history of the world part I
